The AI Workforce for modern businesses.
Meet your first AI Employee: an AI Receptionist that answers customers, captures leads, books appointments and works 24/7.
- No credit card required
- One script tag to install
- Cancel any time
Smith Dental
Example conversation · answered by CYBIBOT
Hi — do you have anything Tuesday afternoon for a check-up?
We're open Tuesday until 6 — would 2:00 PM or 4:30 PM suit you? A check-up runs about 30 minutes.
2pm works, thanks.
All set — Tuesday at 2:00 PM, and I've emailed your confirmation. Anything else I can help with?
Live on your website, phone, WhatsApp, SMS and email today.
- Website chat
- Phone
- SMS
02 / The AI Workforce
Hire your first AI Employee.
CYBIBOT isn't a chatbot — it's a workforce platform. You hire one AI Employee for one role, and add more as they're built.
AI Receptionist
Available nowYour first AI Employee
Answers enquiries on your website chat, phone, WhatsApp, SMS and email; books appointments into your calendar; captures leads into your CRM; and hands off to your team when a person is needed.
Next to join the workforce
- Coming soon
AI Customer Support
Handles the repeat questions
Resolves routine support tickets from your own documentation, and escalates the ones that genuinely need a specialist.
- Coming soon
AI Sales
Qualifies and follows up
Works inbound enquiries, asks the qualifying questions your team would ask, and keeps the follow-up from going cold.
- Coming soon
AI Administration
The paperwork nobody wants
Chases the details, keeps records straight, and takes the repetitive admin off the people you hired to do something else.
- Coming soon
AI Operations
Keeps the routine running
Runs the recurring internal workflows that quietly consume a day a week across a small team.
Start with one AI Employee. Build your AI Workforce.
03 / What works today
What's live, and what we're still building.
We'd rather you knew exactly where the line is. Everything on the left is working now and we'll demonstrate any of it on a call. Everything on the right is honestly labelled as not built yet.
Available now
- Website chatOne script tag, answering on every page of your site.
- PhoneAnswers inbound calls on your number with a natural voice, and transfers to a person when it should.
- WhatsAppReplies in the same thread through the WhatsApp Business Cloud API.
- SMSTwo-way texting on the same number that takes your calls.
- Email inboxYour own CYBIBOT address, answered in-thread and escalated when it should be.
- Knowledge basePDFs, Word documents, your website and FAQs — indexed and searched on every message.
- Google Calendar & OutlookReal appointments booked into your connected calendar, inside your opening hours, checked against what's already booked.
- Lead capture & HubSpot syncNames, numbers and details written down beside the conversation they came from, and pushed to your CRM.
- Human handoffIt stops, emails your team, and hands over the full transcript to your inbox.
- AnalyticsConversations, leads, bookings, handoffs and delivery — by channel, and over time.
Roadmap
- SalesforceThe second CRM, on the same integration.
- Missed-call text-backA text to anyone whose call couldn't be answered.
- REST API & webhooksWire CYBIBOT into your own systems.
- Additional AI EmployeesSupport, sales, administration and operations.
04 / How it works
Hired, trained and working the same afternoon.
No integration project, no phone system migration, no agency. Four steps, and it starts answering.
- 01
Create your AI employee
Give it a name, the instructions it works to, your opening hours and the timezone you actually keep.
- Name & tone
- Instructions
- Opening hours
- Greeting
- 02
Feed it your business
Upload what you already have. CYBIBOT indexes it so every answer is grounded in your real policies, not guesswork.
- PDFs & DOCX
- Your website
- FAQs
- Pasted text
- 03
Connect your calendar and CRM
Authorise Google Calendar or Outlook once, and HubSpot if you use it. From then on the AI can actually book the appointment and file the lead, not just describe them.
- Google Calendar
- Outlook
- HubSpot
- Salesforcesoon
- Webhookssoon
- 04
Go live on every channel
Paste one script tag for your website. Point a phone number, a WhatsApp number or an email address at CYBIBOT from Settings, and the same AI employee answers there too.
- Website chat
- Phone
- SMS
05 / Why CYBIBOT
Not another chat widget.
Plenty of things can hold a conversation. These are the four that decide whether a customer got what they came for.
Works 24/7
Your AI Employee never needs to sleep. Nights, weekends and the hour your front desk is on lunch are the hours you were quietly losing enquiries.
Knows your business
It answers from your documents, policies and prices — not from the internet's general opinion of what a business like yours might charge.
Takes action
It books the appointment, writes down the lead and sends the confirmation. Answering is the easy part; finishing the job is the point.
Human when it matters
When it shouldn't continue, it stops and hands the whole conversation to your team. It knows what it doesn't know — usually the thing that gives a bot away.
06 / Under the hood
What happens between the question and the answer.
A customer asks → CYBIBOT understands → it searches your knowledge → it takes an action → it books, captures or responds → it hands off to a human when it should. Every message, in that order. No free-associating.
- 01
Understand
Every message is read against the whole thread, not on its own — including the part already folded into memory.
- 02
Recall
Your opening hours, your FAQs and the closest passages from your indexed documents are pulled into the turn.
- 03
Validate
Guardrails run in code, not prompt text: no emailing an address the customer never gave, no booking a time in the past.
- 04
Decide
Reply, call a tool, or hand off to a human — an explicit routing decision, capped so one message can't loop.
- 05
Act & log
The action executes against your connected calendar or leads list, and every turn is written to the transcript.
Every turn ends in one of three ways
- Reply
- Call a tool
- Hand to a human
Whichever it is, the full transcript, the extracted details and every tool call are saved with the conversation in your inbox.
07 / Capabilities
It doesn't just reply. It does the work.
Answering questions is the easy part. The value is in what happens next — the booking made, the lead written down, the confirmation sent before the visitor has closed the tab.
Answer chats 24/7
Never an unanswered enquiry — chat, call or message — nights, weekends, and everything in between.
Communicate naturally
Real conversation, not a decision tree. Customers talk, CYBIBOT actually understands.
Answer business-specific questions
Grounded in your own policies, pricing and documents — never a generic, made-up answer.
Schedule appointments
Agrees a time inside your opening hours, checks it's actually free, and books it onto your connected Google Calendar or Outlook.
Capture customer information
Every name, number and detail lands in your leads list, beside the conversation it came from.
Qualify leads
Asks the questions your team would ask, then writes down what it learned so you know who to call first.
Send it in writing
Emails the customer what you just agreed, to the address they gave — and alerts your team when a conversation needs them.
Escalate to humans when necessary
When it can't help, it stops replying, emails your team, and hands over the full transcript in your inbox.
08 / Channels
Wherever they reach out, someone answers.
Most enquiries never arrive through the channel you're watching. Every channel here answers from the same knowledge, the same rules and the same memory of the customer — and every one of them lands in the same inbox.
A receptionist on every page of your site.
Drop in one script tag and your site starts answering after hours. The widget answers from your own documents, captures the visitor's details, and books straight into your connected calendar.
- 1Visitor opens the chat widget
- 2Your knowledge base is searched, every message
- 3Details captured, or a time agreed
- 4Appointment booked on your Google Calendar
09 / Built for your industry
It already speaks your business.
The questions a dental practice gets are not the questions a law firm gets. CYBIBOT is configured around your intake, your vocabulary and your booking rules.
Healthcare & dental
Books check-ups, answers insurance questions, and handles the after-hours enquiries that used to sit unread until Monday.
- Appointment booking
- Insurance FAQs
- After-hours cover
Hotels & hospitality
Answers availability and amenity questions in the language the guest writes in, takes booking requests, and passes VIPs to the desk.
- Multilingual
- Booking requests
- Concierge FAQs
Law firms
Screens enquiries against your intake criteria, captures matter details, and books the consultation.
- Intake screening
- Matter details
- Consultations
Gyms & studios
Handles membership questions, books trials and classes, and captures the leads that would never have been called back.
- Trial bookings
- Class schedules
- Lead capture
Real estate
Qualifies buyer and renter enquiries around the clock, books viewings, and never lets a listing go quiet overnight.
- Viewing bookings
- Buyer qualification
- 24/7 coverage
Professional services
Handles routine client questions and scheduling so consultants and advisors spend their hours on billable work.
- Client intake
- Scheduling
- Human handoff
Salons, clinics, home services and agencies are the same shape — if you have a front desk, it fits.
10 / Security & trust
You're handing it your customers. We treat that seriously.
An AI receptionist sees your customers' names, numbers and reasons for getting in touch. Here is exactly how that's handled — and what we haven't built yet.
Complete tenant isolation
Every organisation is sealed off — its own records, knowledge base and AI memory. Every query carries the organisation it belongs to, so retrieval, history and tool calls can only ever see one.
Encrypted in transit, credentials at rest
TLS on every request, and the database connection requires it too. Passwords are bcrypt-hashed and session tokens stored only as SHA-256 digests — we can't read either. The tokens for any calendar, WhatsApp number or CRM you connect are encrypted by the application before they're stored. Disk-level encryption for everything else is provided by our managed Postgres host.
OAuth2 & rotating tokens
Sign in with Google or Microsoft, or email and password. Access tokens are short-lived, refresh tokens rotate on every use, and re-using an old one is treated as theft — it revokes every session on the account.
Role-based access
Owners, admins and members see exactly what they should, and an invite carries the role you chose before it's ever accepted.
Append-only audit log
Plan changes, team changes and platform-admin actions are written once, with who did it and when. No application code path updates or deletes an audit row.
- Coming soon
Retention controls, export & erasure
Self-serve export, retention windows and region choice. Until they ship, ask us and we'll tell you exactly what we hold — we'd rather say that than imply a button that isn't built.
Every query knows which organisation it belongs to.
Each organisation is its own tenant: separate records, separate knowledge base, separate AI memory. Isolation is enforced in the query itself, not checked afterwards — so the paths that answer a customer, retrieval, conversation history and tool calls, can only ever see one organisation’s data.
- Smith DentalRecordsisolatedKnowledgeisolatedMemoryisolatedTranscriptsisolated
- Harbour HotelRecordsisolatedKnowledgeisolatedMemoryisolatedTranscriptsisolated
- Vance & Co.RecordsisolatedKnowledgeisolatedMemoryisolatedTranscriptsisolated
- Elite GymRecordsisolatedKnowledgeisolatedMemoryisolatedTranscriptsisolated
Example organisations, for illustration.
11 / Pricing
Less than a fortnight of front-desk cover.
Every plan includes the full reasoning engine, your knowledge base, website chat, an email inbox and human handoff. Higher tiers add volume and channels — WhatsApp from Starter, phone answering and CRM sync from Growth. Start free with 50 conversations a month, no card.
Free
Try it on your own website, no card.
Free
no card required
Start free- 50 conversations / month
- Up to 3 knowledge sources
- Up to 2 team members
- Website chat widget
- Appointment booking
Starter
For a single location finding its feet.
€49/ month
billed monthly
Choose Starter- 500 conversations / month
- Up to 100 knowledge sources
- Up to 3 team members
- Google Calendar & Outlook booking
- WhatsApp & email inbox
- Human handoff to your inbox
- Email support
- Most popular
Growth
For teams replacing the front desk.
€149/ month
billed monthly
Choose Growth- Everything in Starter
- 2,500 conversations / month
- Unlimited knowledge sources
- Up to 10 team members
- Phone answering & SMS on your own number
- HubSpot lead sync
- Analytics & trend reports
Scale
For multi-site operators and high volume.
€399/ month
billed monthly
Choose Scale- Everything in Growth
- 10,000 conversations / month
- Unlimited team members
- Priority support & onboarding
- Custom workflows & webhooksSoon
- Multi-site routingSoon
Enterprise
Unlimited conversations, an unlimited knowledge base and an unlimited team, on a plan we configure for you, under a signed DPA.
- Unlimited conversations
- Unlimited team
- Signed DPA
- SSO & SCIM — soon
- White label — soon
- Data residency — soon
- 99.9% SLA — soon
12 / Questions
The things everyone asks first.
Still unsure about something? Ask us directly — a human replies, ironically enough.
Something else on your mind? Talk to us.
Every unanswered enquiry is a customer who asked someone else.
Put CYBIBOT on your website today — and on your phone line, WhatsApp and inbox — and find out how many enquiries you were quietly losing after hours.
- One script tag to install
- No card required
- Cancel any time